Privacy policy
PRIVACY & SECURITY
Your consent
This Privacy Policy is incorporated by reference into our Terms. Any capitalised terms not defined in this Policy are defined in the Terms. You agree to comply with all Terms when accessing or using our Services, including this Privacy Policy.
Chickybae is committed to complying with the Privacy Act and the Australian Privacy principles.
At Chickybae.com we use SSL (Secure Socket Layer) encryption to protect your privacy and personal information when performing a transaction online. At no point do we have direct access to any of your personal payment information, and any sensitive account data you input is encoded to industry standard for E-commerce sites. This means you can safely and confidently perform transactions on our website knowing that your personal information is safe and protected.
Generally, the information we collect about customers includes your name, home or work address, delivery address, phone number, payment, IP address, credit and billing information, and e-mail addresses. We also collect demographic information through Google Analytics which is not unique to you, such as your country, age, gender and shopping preferences.
This helps us to design an online experience that is best suited to our customers: A website that looks, feels and functions well, and gives our customers easy access to information and our various avenues of customer service!
At no point will Chickybae share your information with any third parties. We only use the information you provide us to:
– Deliver your order via courier services
– Correspond with you regarding your order/s and shipment
– Chickybae marketing
– Any and all aspects of customer support/service
What are Cookies?
Cookies or Web Cookies are small text files of data stored in your web server and browser. They're used to store data about you and your preferences so that a web server doesn't have to repeatedly request this information, potentially slowing download time. Cookies make it easy for web servers to personalize information to fit your specific needs and preferences when you are visiting a web site. Cookies mainly store registration information and the contents of your shopping chart or wish list. Cookies are safe and are not a security risk. You can clear your cookie history at anytime and you are also welcome to not accept Cookies when searching a website, although by not accepting cookies, you may not be able to see some portions of our website.
Fraud
We take a firm stance against credit card fraud. On the rare occasion a transaction is flagged in our system, Chickybae reserves the right to conduct any and all security checks to ensure that the owner of the card authorises the transaction. If the requested security check is not complied with, we reserve the right to dishonour, cancel, refund and report the transaction information with the relevant Fraud Prevention and Banking Authorities. The decision to do so is at our sole discretion.
Amendments
We reserve the right to amend this Privacy Policy from time to time as we see fit. While we endeavour to notify you as soon as reasonably possible of any changes to our Policies by email or by a notice on our Services, it is your responsibility to keep up to date with any changes or amendments by checking this page prior to using our Services. This page contains our most accurate and up to date version of our Privacy Policy.
Direct Marketing
Please feel free to contact us at hello@chickybae.com if you have any additional queries about how our website operates in terms of Privacy and Security. We are committed to ensuring our customers have the most worry-free and enjoyable experience possible.